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Service Excellence

Eighteen years ago, I began my career path with Mcleod as a Patient Transporter. I learned quickly how service oriented we are at McLeod. My role as a Patient Transporter was an important one; one which I took very seriously. When transporting patients for tests, I was there to offer comfort whether it was listening when they wanted to talk or simply remaining silent, I always did my best to consider the patient's needs.

I considered several careers and worked in many different areas of the hospital before deciding to pursue a degree in Exercise Science. With each step I was guided and encouraged by my supervisors and directors who believed in me and my growth potential. Today, I serve as the Director of Fitness Services for the McLeod Health & Fitness Center. It has been a journey, a journey I was meant to take and one I'm eager to continue. I believe in what McLeod is all about. At the heart of it, we all have the same focus- better health and quality of life for your patients.

Mark Sansbury
Director of Fitness Services
McLeod Health & Finess Center